Privacy Policy

Effective Date: June 29, 2026

Denton Academics ("we," "us," or "our") respects your privacy and is committed to protecting the personal information of our students, clients, and website visitors.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (dentonacademics.ca), contact us, or engage our academic coaching services.

By using our website or services, you agree to this Privacy Policy.

1. Information We Collect

We collect only the information necessary to provide academic coaching and related services.

Information you provide directly:

  • Name

  • Email address

  • Phone number (if provided)

  • Mailing address (if provided)

  • Student name, grade level, and school information

  • Educational goals and academic background

  • Parent or guardian contact information (when applicable)

  • Information shared during coaching sessions, emails, or forms

  • Payment and billing information (processed securely through third-party providers)

Information collected automatically:

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • General location (city/province level)

  • Referring website

This information helps us improve our website and services.

2. How We Collect Information

We collect personal information when you:

  • Visit our website

  • Fill out contact or intake forms

  • Book or attend coaching sessions

  • Communicate with us by email or phone

  • Purchase services or digital products

  • Subscribe to newsletters or updates

  • Use our website through cookies or analytics tools

3. How We Use Your Information

We use your information to:

  • Provide academic coaching and educational support

  • Communicate with clients and parents/guardians

  • Schedule and manage appointments

  • Process payments and provide receipts

  • Respond to inquiries

  • Deliver digital resources or services

  • Improve our website and services

  • Maintain business records

  • Comply with legal obligations

We do not sell your personal information.

4. Students Under the Age of Majority

We work with students who may be under the age of majority in British Columbia (19 years old).

Where required, a parent or legal guardian must provide consent before coaching begins and may be responsible for booking and payment.

We may communicate with parents or guardians regarding scheduling, attendance, progress, or administrative matters when appropriate or where they are the contracting party.

5. Confidentiality

We treat all coaching information with care and respect.

However, confidentiality is not absolute. We may disclose information when:

  • required by law;

  • necessary to protect the safety of a student or others;

  • authorized by a parent, guardian, or client; or

  • required to comply with legal obligations.

6. Cookies and Website Tracking

Our website may use cookies or similar technologies to:

  • improve website performance;

  • understand visitor behaviour;

  • remember user preferences; and

  • help us improve our services.

You can disable cookies in your browser settings, although some parts of the website may not function properly if cookies are disabled.

7. Third-Party Service Providers

We may use trusted third-party service providers to operate our business, including:

  • website hosting (e.g., Squarespace)

  • email communication tools

  • scheduling software

  • payment processors

  • video conferencing platforms (e.g., Zoom or Google Meet)

These providers only have access to the information necessary to perform their services and are expected to protect your information.

8. Data Storage and Security

We take reasonable administrative and technical measures to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration.

While we take appropriate precautions, no method of electronic transmission or storage is completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • provide services

  • maintain business records

  • comply with legal obligations

  • resolve disputes

When information is no longer required, it is securely deleted or anonymized where appropriate.

10. Your Privacy Rights

You have the right to:

  • request access to your personal information

  • request corrections to inaccurate information

  • withdraw consent (where applicable)

  • request deletion of your personal information, subject to legal or business requirements

  • ask how your information is being used

To exercise these rights, please contact us using the details below.

11. Marketing Communications

If you subscribe to our emails, you may receive updates about services, resources, or promotions.

You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

13. Children’s Privacy

We do not knowingly collect personal information directly from children without appropriate parental or guardian consent where required.

If we become aware that information has been collected without appropriate consent, we will take steps to delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised Effective Date. Continued use of our website or services indicates acceptance of the updated policy.

15. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Denton Academics
Email: support@dentonacademics.ca
Website: dentonacademics.ca